For agencies
Nova for agencies: deliver what you agreed with every client
Nova is a workspace that makes sure what your agency agrees with a client on a call gets delivered. It picks out each commitment, prepares the next step for your team to approve and keeps it in view until it is delivered, so outcomes happen instead of piling up.
Updated
Every client call ends with promises
An agency runs client calls all week across several accounts. Each one ends with something promised: a revised scope, a fix, a report, a next meeting. Those promises are spread across account leads, producers and developers. The calls sit in one tool, the client list in another and the work in a third, and the client only sees whether the work arrives.
One workspace, from the call to the result
Nova keeps that loop in one place. Call capture and a CRM are built in as parts of the workspace, so the call, the client’s record and the work it created stay connected. What your agency gets from it is the outcome: the follow-up sent, the next meeting booked and the fix filed in Linear, each one approved by your team.
How it works for an agency
Capture every client call
Use the Nova Mac app, or import calls from Granola or Fireflies.
See what was promised
Nova picks out who promised what, to whom and by when, and checks it against earlier calls with the same client.
Approve the next steps
Each step waits in Triage: the issue for the developers, the follow-up email, the next meeting, the update to the client’s record. Approve it and it runs.
Close the loop with the client
For work tracked in Linear and marked for customer follow-up, Nova prepares the update to the client when it is done, and the person who approved it confirms the send.
Works with the tools you use
Calls come from the Nova Mac app, Granola or Fireflies. Approved work runs in Linear, GitHub, Gmail and Google Calendar, and in Nova’s own workspace. Routines handle repeat work, such as a Monday check for anything overdue, under rules the owner sets.
Using Linear? See how Nova turns client calls into Linear issues.
Your team stays in control
Nova does not send or change anything in a connected tool without authorisation: an approval, an Always allow rule for that kind of step, or a routine someone set up. Emails and calendar invites from Triage always ask first.
Frequently asked questions.
Something else on your mind? Talk to the team.
Nova is a workspace that delivers outcomes. It picks out what was agreed on each client call, prepares the next steps for your team to approve and runs them in tools such as Linear, Gmail and Google Calendar. Each commitment stays in view until it is delivered.
Where Projects and guest access are switched on for your workspace, yes. Share a project with a client and choose view, comment or edit access. Clients who comment or edit sign in with a simple login.
Nova captures calls in its Mac app or imports them from Granola or Fireflies. Call capture is on Mac only today; Windows and browser capture are not available.
Only where your team allows it. Steps Nova prepares from a call wait in Triage for someone to approve, edit or dismiss. Always allow covers the kinds of steps a person trusts, routines follow the rules their owner sets, and emails and calendar invites from Triage always ask first.
Plans start at $29 per user per month at the early price, with AI credits shared across the workspace. Nova is invite only, so request access to join.
Keep reading
- GuideWhat to do after a client callAfter a client call, list what was agreed, give each commitment an owner and a date, send a recap and check in until it is delivered. A 5-step checklist.
- GuideDeliver what was agreedCapture each commitment as it was said, give it one owner and a date, keep it where your team works and tell the client when it is done.
- IntegrationNova with LinearNova picks out bugs, requests and commitments from customer calls and prepares Linear issues with the call’s context for your team to approve.
- CompareNova vs FellowNova is a workspace that delivers what was agreed on your calls, with your approval at each step. Like Fellow, it captures and writes up the call along the way.
Stop logging work.Start delivering it.
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